Festival Rules & Policies

Important Info

  • CMF is a rain or shine event.
  • Purchases are non-refundable. All sales are final.
  • Tickets are non-transferable and will be voided if tampered with, broken or lost.
  • No re-entry.
  • Line-up is subject to change without notice.
  • No pets permitted – service animals only.
  • All ticket holders are subject to search upon entry.

Ticket Will Call/Box Office Policy

A valid ID that matches the name used to purchase the ticket must be presented to pick up your ticket. If you are not the original purchaser, you must provide a copy of the original purchaser’s ID, Etix order confirmation for wristband pickup. No exceptions.

For additional questions, email info@clemsonmusicfest.com.

Box Office Will Call Pickup Hours:
Hours / date and times will be updated with location closer to the event.

GovX Discounts

Clemson Music Fest has partnered with GovX to offer discount tickets to U.S. military, government agencies, police, fire and EMS. The discount is offered for all ticket types only through GovX.

Please note promo codes are not valid on Early Bird ticket pricing. Promo codes cannot be applied or credited to past purchases.

Upgrade Policy

In order to process an upgrade, customers must purchase their new desired ticket type, forward the confirmation email to info@clemsonmusicfest.com and we will refund the original order. After April 1st, 2024, upgrades are no longer permitted online. All upgrades after the fulfillment cutoff date must be done at Will Call. Will Call will open the week of the festival and remain open throughout the duration of the festival.

ADA Policy

The festival site will be ADA accessible.

You May Bring:

  • Phones
  • Sunscreen
  • Blankets
  • Approved Bags (see “Bag Policy” details below)
  • Festival Flags without metal or wooden poles

Leave in Your Car or at Home:

  • fireworks, explosives of any kind, weapons, bladder style backpacks, bota bags, or other bags which do not meet our approved bag requirements (see additional details below), firearms or weapons of any kind, drugs, drug paraphernalia, outside alcohol, food and drinks including water bottles, kites, coolers, umbrellas, metal or wood flag poles, audio recording devices, professional video or photography equipment, tents, framed backpacks, chairs of any kind including foldable, laser pointers, pets and animals

Bag Policy

Clemson Music Fest has a clear bag policy to provide everyone with a safer festival experience, as well as to decrease the time it takes to get into the show. Please take note of the following, prior to making your way to the festival.

  • Bags that are clear plastic, vinyl, or PVC and do not exceed 12” x 6” x 12”
    (Official CMF Logo clear plastic bags will be available through festival merchandise outlets)
  • One-gallon clear plastic freezer bag (Ziploc bag or smaller)
  • Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the fest with one of the clear plastic bags.
  • An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

A small clutch bag is defined as – “approximately the size of a hand with or without a handle or strap, no larger than 4.5” x 6.5”

Age Restrictions

Adult fest. Kids are welcome but must have a ticket. Children 10 and under are admitted free but must be accompanied by an adult.

Drug & Alcohol Policy

You must be 21 to drink and you must possess a valid ID to purchase alcohol. CMF is a zero tolerance event. All local and State laws will be strictly enforced. There will be no tolerance for illegal activities.

Notice of Filming and Photography

When you enter the Clemson Music Fest (“CMF”) event, you enter an area where photography, audio, and video recording may occur. By entering the event premises, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, web casts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose by CMF and its affiliates / representatives. Images, photos and/or videos may be used to promote similar CMF events in the future, highlight the event and exhibit the capabilities of CMF. You release CMF, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or sound recordings. By entering the event premises, you waive all rights you may have to any claims for payment of royalties in connection with any use, exhibition, streaming, webcasting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by CMF or the person or entity designated to do so by CMF. When you enter CMF, you have consented, waiver of liability.


For full festival purchase policy and ticket terms & conditions, click here.